Because the mediator’s role is to facilitate constructive communication between the parties communication is one of the key elements in the mediation process. But how can the mediator facilitate constructive communication if the mediator or the parties have different styles of communicating?
The ability to understand how other people’s communication styles can provide an opportunity for mediators to enhance communication between the parties. It can also improve the mediator’s ability to conduct an effective mediation process and achieve a satisfying outcome for the parties involved. If you need help understanding people’s communication styles in mediation we have just added an excellent course entitled Identifying and Understanding Communication Styles in Mediation.
Attorneys that take this mediation course will learn to:
- Understand the differences between the four principle communication styles
- Learn strategies for relating successfully to all four communication styles
- Learn to identify & enhance their own communication style as a mediator
- Understand how different communication styles compliment & conflict with each other
- Help parties to a dispute overcome barriers between conflicting communication styles
- Enhance connection, rapport, understanding, and problem solving abilities in the mediation process
Further topics addressed include misunderstanding, the five main elements of communication, impartiality and bias. The course also includes a communication style inventory and utilizes a case example to analyze and review the material presented. This course is an excellent resource for mediators and those attorneys wishing to more clearly communicate with attorneys and colleagues.
Anita Stirling has been practicing mediation for the past fifteen years, specializing in family, community, and restorative justice mediation. Mrs. Stirling received her Mediation Credential from the National Center for the Resolution of Conflict located in San Diego, California. She is a founding member of The Right Path, a mediation group that specializes in divorce, custody, and visitation. Sylvia L. Keating is licensed to practice law in California and Florida and has been an attorney since 1987. She provides legal services, mediation and arbitration services. Ms. Keating legal services include business, contract, real estate and family law. Her legal experience has included civil and business litigation, breach of contract actions, family law, and criminal defense litigation.
This CLE course on communication styles in mediation is currently accredited in the following states:
- Alaska (AK)
- Arizona (AZ)
- California (CA)
- Connecticut (CT)
- District of Columbia (DC)
- Illinois (IL)
- Maryland (MD)
- Massachusetts (MA)
- Michigan (MI)
- New Jersey (NJ)
- New York (NY)
- Pennsylvania (PA)
- South Dakota (SD)
Attorney Credits offers continuing legal education (CLE) for attorneys in California (CA) and around the country. For more information about CLE in California please click the following link: California CLE.